Return Policy - Niral Industries

Damaged Merchandise: Please contact us immediately at 8879651091 or 93 (info@candlemould.com) if your shipment is damaged, and we will follow up with the appropriate shipping company to resolve the issue.

Send us images by mail or on above mention whatsapp no with order id

Return Policy: Please be aware that shipping charges are non-refundable. This includes any shipping charges that result from refusal of delivery. All returns are subject to a 15% restocking fee.

candlemould.com accepts returns of product only in case of

  • Wrong item / manufacturing defect item received
  • The returned product is unopened and unused in its undamaged original packaging.
  • Return shipping should be bared by Buyer
  • You must contact candlemould.com within 5 days of your order delivery to request and obtain a Return Authorization